Shipping policy

Shipping & Delivery Information

At Metort, we are committed to getting your order to you as quickly and reliably as possible. This policy outlines our standard shipping procedures for all products, including Smart Watches, Cameras, Audio Devices, Gaming Accessories, and Computer Peripherals.

Shipping Method & Processing

We currently offer one reliable shipping option for all orders:

  • Standard Shipping: Orders are processed and prepared for shipment within 1-3 business days after payment confirmation. Delivery times vary based on your destination.

Order processing may be delayed during weekends, public holidays, or major sale events. You will receive a shipment confirmation email with a tracking number once your order leaves our warehouse.

Shipping Destinations & Timelines

We ship to most countries worldwide. Estimated delivery times for Standard Shipping from the date of shipment are:

  • Domestic (Within the US): 5-8 business days
  • International: 10-20 business days

Please note these are estimates and not guarantees. Delivery times can be affected by factors beyond our control, such as customs clearance procedures, local postal services, or weather events.

Shipping Costs

Shipping costs are calculated at checkout based on the weight of your items and the delivery destination. There is currently no minimum order value for free shipping. All applicable shipping charges will be displayed clearly before you complete your purchase.

Order Tracking

Once your order is shipped, you will receive an email containing your tracking number and a link to monitor your package's journey. If you have not received tracking information within 5 business days of your order, please contact us.

Important Notes

  • Please ensure your shipping address is complete and accurate. Metort is not responsible for packages lost or delayed due to incorrect addresses provided by the customer.
  • Some international shipments may be subject to import taxes, duties, or customs fees. These charges are the responsibility of the recipient and are not included in the item price or shipping cost paid to Metort.
  • For any inquiries regarding your shipment, please contact our support team at [email protected]. Please have your order number ready.