Contact us

Welcome to Metort. We are dedicated to providing exceptional service for all your tech needs, from Smart Watches and Cameras to Audio Devices, Gaming Accessories, and Computer Peripherals. Your satisfaction is our priority, and we are here to assist you.

Please find our contact details below. We strive to respond to all inquiries promptly.

General Inquiries & Customer Support

For questions about our products, orders, shipping, returns, or any other assistance, please email our dedicated support team.

Email: [email protected]

We typically respond within 24-48 hours during business days.

Our Headquarters

You can reach us at our corporate office at the following address:

Metort Inc.
123 Tech Plaza, Suite 500
San Francisco, CA 94107
United States

Please note: This is our corporate office. For fastest service regarding orders or product support, please use the email above.

How to Get Help Faster

To ensure we can assist you efficiently, please include the following information in your email:

  • Your full name
  • Order number (if applicable)
  • Product name or model
  • A detailed description of your inquiry

Our Service Hours

Our customer support team is available to respond to emails:

Monday - Friday: 9:00 AM - 6:00 PM (PST)
Saturday: 10:00 AM - 4:00 PM (PST)
Sunday: Closed

Emails received outside of these hours will be addressed on the next business day.

Thank you for choosing Metort. We value your business and look forward to assisting you.